bajle Terms and Conditions

1. General Provisions and Definitions

bajle (hereinafter referred to as "Platform", "we", "our" or "bajle") is an online gaming platform that provides cricket betting, live casino, slots and various gaming services for players in Bangladesh. The following terms are used with specific meanings in these terms and conditions:

• "User" or "Member" — any person who holds a registered account on the bajle platform.
• "Service" — all gaming, betting and related features provided by bajle.
• "Account" — the user's personal registered profile through which all platform features can be accessed.
• "Balance" — the total amount of funds held in the user's account.
• "Bonus" — promotional credits or additional benefits provided by bajle.

By accessing the bajle platform or using its services, you fully accept these terms and conditions and enter into a binding agreement with us. If you do not agree with any part of these terms, please refrain from using the platform.

2. Account Registration and Eligibility

The following eligibility requirements must be met to register on the bajle platform and use its services:

2.1 Age Requirement

The bajle platform is for persons aged 21 and above only. Registration or use of the service by anyone under 21 is strictly prohibited. bajle may request necessary documents for age verification at any time.

2.2 One Account Policy

Each user may register only one account. If a single person holds multiple accounts, all of them will be closed immediately and all associated bonuses and winnings may be cancelled.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be truthful, accurate and complete. Providing false information may result in account closure. bajle may request a copy of a national ID card or passport for identity verification at any time.

2.4 Geographic Restrictions

bajle provides services for players in Bangladesh. Attempting to access the platform from a restricted area may result in account closure.

3. Account Security and Responsibility

It is entirely your responsibility to maintain the security of your account. The following must be observed at all times:

• Keep your account password secure and do not share it with anyone.
• Accessing another person's account or placing bets on behalf of another person is strictly prohibited.
• If you suspect unauthorised access to your account, notify the support team immediately.
• Do not enter your login details on phishing or fraudulent sites.

4. Deposit and Withdrawal Policy

4.1 Deposits

Funds can be deposited on the bajle platform via bKash, Nagad and Rocket. The minimum deposit amount for any method is ৳500. Deposited funds are generally credited to the account within a few minutes.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Approved withdrawal requests are generally processed within 10 to 45 minutes. A sufficient verified balance must be available in the account at the time of withdrawal.

• The payment method used for withdrawal must be registered in the user's name.
• Withdrawals to third-party accounts are not permitted.
• Withdrawals may be delayed if identity verification has not been completed.
• bajle reserves the right to place a hold on withdrawals in cases of suspicious transactions.

4.3 Transaction Limits

bajle may set daily and weekly transaction limits for security purposes. Contact the support team for details about these limits.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:

• A minimum deposit of ৳500 is required to receive the bonus.
• A 10x wagering requirement must be completed before the bonus funds can be withdrawn.
• Each account is eligible for the welcome bonus only once.
• If the wagering requirement is not met within the specified validity period, the bonus will be cancelled.

5.2 Other Bonuses and Promotions

bajle offers various promotional offers, cashback and special benefits from time to time. Each offer has its own terms and conditions, which are published at the time the offer is announced.

5.3 VIP Program

bajle's VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate for each tier is as follows:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

VIP tier progression is determined based on your gaming activity. Contact the support team for more details on reaching higher tiers.

5.4 Bonus Abuse

Abusing the bonus system — such as creating multiple accounts to claim bonuses, or strategically using bonus funds solely for the purpose of withdrawal — is strictly prohibited. Any account found engaging in such activity will be closed.

6. Betting and Gaming Rules

6.1 General Betting Rules

The following general rules apply to all betting and gaming activity on the bajle platform:

• A confirmed bet cannot be cancelled once placed.
• If a game or event produces an invalid result due to a technical error, bajle reserves the right to void that bet.
• Odds changes are at bajle's discretion and may occur without notice.
• If suspicious match-fixing or unusual betting patterns are detected, bajle may void the bets concerned.

6.2 Sports Betting

International rules apply to betting on cricket and other sports. For BPL, IPL, T20 World Cup, ICC tournaments and other international events, the official result of the relevant event will be considered final.

6.3 Live Casino

If a connection is lost while playing with a real-time dealer in live casino games, that hand may be voided. bajle's decision on this matter will be considered final.

7. Prohibited Activities

The following activities are strictly prohibited on the bajle platform:

• Placing bets or playing games using automated bots or software.
• Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.
• Using the platform for the purpose of money laundering or concealing the source of illegal funds.
• Hacking or attempting unauthorised access to another user's account.
• Abusive behaviour towards bajle staff or other users.
• Operating multiple accounts from the same IP address.
• Applying arbitrage strategies that are not in the platform's favour.

8. Account Suspension and Closure

8.1 Closure by bajle

bajle reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Engaging in prohibited activities.
• Providing false information or failing identity verification.
• Not meeting the age requirement.
• Extended inactivity (generally 12 months or more).
• Legal or regulatory reasons.

8.2 Closure by the User

You may request to close your account at any time. Please contact the support team for this. It is your responsibility to withdraw all withdrawable balances before the account is closed.

9. Responsible Gaming

bajle takes responsible gaming very seriously. We believe gaming should be an entertainment activity and should not in any way cause personal or financial problems.

• You can set your own daily, weekly or monthly deposit limits.
• Temporary or permanent self-exclusion is available if needed.
• If signs of problem gaming appear, notify the support team immediately.

For more information, please read our Responsible Gaming page.

10. Privacy and Data Protection

bajle gives the highest priority to protecting your personal information. We use SSL encryption and modern security technology to keep your information safe.

For details on how your personal information is collected, stored and used, please read our Privacy Policy page. The privacy policy is an integral part of these terms and conditions.

• Your information is not sold to third parties.
• Information required due to legal obligations may be shared with authorities.
• Documents submitted for account verification are stored securely.

11. Dispute Resolution

For any dispute or complaint, please contact our support team first. bajle's support team is committed to resolving any issue quickly and fairly.

• After a complaint is submitted, bajle will respond within a reasonable time.
• In case of a dispute, bajle's records and logs will be considered final evidence.
• Claims of technical errors must be submitted with supporting evidence.

12. Limitation of Liability

To the maximum extent permitted by applicable law, bajle will not be liable for:

• Gameplay disruptions caused by internet disconnection or technical errors.
• Transactions delayed or failed due to the failure of third-party payment services.
• Account information being exposed due to the user's own negligence.
• Temporary service interruptions caused by unexpected system maintenance.
• Service suspension required by order of a regulator.

bajle always strives to operate a safe and reliable platform and is committed to resolving any issues in the shortest possible time.

13. Changes to Terms

bajle reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified through their registered contact channel in the case of significant changes.

Continued use of the platform after updated terms are published will be considered as your acceptance of the new terms. Check this page regularly to stay informed about the latest terms and conditions.

14. Contact & Support

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7