Your Privacy is Our Responsibility
Your personal information on the bajle platform is stored with the highest level of security. Read this policy to learn how we keep your information safe.
Introduction
bajle ("we", "us") is a safe and reliable online gaming platform operated for players in Bangladesh. Keeping your personal information secure — information you provide while using our website bajle.cam — is our top priority.
This privacy policy ("Policy") explains what information bajle collects, why it collects it, how it uses it, and what rights you have over your information. By registering on or continuing to use bajle.cam, you are considered to have agreed to the terms of this Policy.
We comply with applicable data protection laws and international best practices, and we never sell your personal information to third parties.
What Information We Collect
We collect the information listed below at various stages of registration and use of bajle's services:
1.1 Registration and Identity Information
- Full name and date of birth (for age verification — only individuals aged 21 and above may register)
- Mobile number and email address
- Bangladeshi National Identity Card (NID) or passport number (for KYC verification)
- Residential address
- Preferred username
1.2 Financial and Payment Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Note: We never store full bank card numbers or payment PINs. All payment processing is completed through secure encrypted channels.
1.3 Usage and Technical Information
- IP address and device identification information
- Browser type, operating system, and device model
- Time spent on the site, pages visited, and click patterns
- Gaming activity logs (game name, bet amount, result)
- Session cookies and local storage data
1.4 Communication Information
- Records of live chat conversations
- Content of email correspondence
- Details of complaints or requests
Purpose of Data Collection
bajle uses your information only for legitimate and specific purposes. The main reasons we use your information are detailed below:
2.1 Account Management and Verification
We use your personal information to confirm your identity, verify your age, and maintain the security of your account. This helps prevent unauthorized access and fraudulent activity.
2.2 Payment Processing
Payment information is used to accurately complete deposit and withdrawal transactions and to maintain financial records. The minimum deposit at bajle is ৳500 and the minimum withdrawal is ৳1,000.
2.3 Providing Customer Support
Our 24/7 live chat support team may access your account information to resolve your issues and answer your questions.
2.4 Platform Improvement
bajle's gaming services, security measures, and interface are improved by analyzing user experience.
2.5 Ensuring Responsible Gaming
Monitoring gaming behavior patterns to identify the risk of problematic gambling and imposing necessary limits is part of our responsible gaming policy.
2.6 Anti-Money Laundering (AML)
We analyze financial information to comply with anti-money laundering regulations and to detect suspicious transactions.
Data Storage and Security
bajle uses industry-standard technology and processes to keep your information secure:
- SSL Encryption: All data transfers on bajle.cam are protected by 256-bit SSL (TLS 1.3) encryption, which shields your information from interception by third parties.
- Server Security: Our servers are housed in secure data centers and undergo regular security audits.
- Access Controls: Only authorized staff have access to the information they need. All staff operate under strict confidentiality agreements.
- Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
- Two-Factor Authentication (2FA): Two-factor authentication is available to activate for added protection on your account.
- Regular Security Testing: Our systems are regularly subjected to vulnerability testing (penetration testing).
Data Retention Period: Information for active accounts is retained for as long as the service is active. Even after an account is closed, information required to meet legal obligations may be retained for up to 5 (five) years.
Cookies and Tracking Technologies
When you visit bajle.cam, information is collected through various technical means:
4.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security. Without these, the website cannot function properly.
- Performance Cookies: Collect anonymous statistics to improve page loading speed and user experience.
- Functional Cookies: Remember your preferences (such as language and game filters) for convenience on your next visit.
4.2 Cookie Controls
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may disrupt login and other core functionality.
4.3 Local Storage
Gaming preferences and session data may be temporarily stored in your browser's local storage.
Sharing Information with Third Parties
bajle never sells your information. However, limited information may be shared with trusted partners in specific circumstances:
5.1 Payment Processors
Payment service providers including bKash, Nagad, and Rocket receive the information necessary to complete transactions. These third parties operate under their own privacy policies.
5.2 Game Providers
Game software providers including Pragmatic Play, PG Soft, JILI, and Spribe may receive the minimum information necessary to operate gameplay. This information is used solely to ensure the quality of gaming services.
5.3 Legal Obligations
We may be required to provide information to relevant authorities to comply with court orders, lawful requests from investigative agencies, or requirements under applicable law.
5.4 Fraud Prevention Services
Third-party organizations specializing in preventing online fraud and money laundering may verify necessary information. This information is shared solely for the purpose of protecting users.
Your Rights and Controls
You have the following rights over your personal information. Contact us to exercise these rights:
6.1 Right of Access
You may request to know what information we hold about you. We will provide a detailed report within 30 (thirty) days.
6.2 Right to Rectification
If your profile contains incorrect or outdated information, you may request that it be corrected. Changes can be made through account settings or directly through support.
6.3 Right to Erasure
After closing your account, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
6.4 Right to Data Portability
You may request to receive your personal information in a structured, commonly used format.
6.5 Right to Object to Processing
You may object to the use of your information for marketing purposes. Upon receiving such a request, we will immediately stop marketing communications.
Protection of Minors
bajle strictly provides services only to individuals aged 21 and above. We do not intentionally collect any information from minors.
Age is verified at the time of registration and identity may subsequently be confirmed through KYC documents when required. If we learn that a minor has created an account, that account will be closed immediately and any deposited funds will be returned.
If parents believe their minor child has registered on bajle, please contact [email protected] immediately.
International Data Transfers
In some cases, your information may be processed or stored on servers outside Bangladesh, such as on the platforms of international game providers. For such transfers:
- Adequate data protection measures are ensured in the recipient country
- Strict contractual obligations are imposed on the data processor
- International transfers are limited strictly to the minimum necessary for service delivery
- SSL encryption applies to all international data transfers
Policy Changes and Updates
bajle reserves the right to amend this privacy policy at any time. For significant changes:
- The "Last Updated" date at the top of the policy will be changed
- A notification will be sent to the registered email address
- A summary of the changes may be shown at login
If you continue using bajle.cam after changes are made, you will be considered to have consented to the revised policy. For significant changes, we may request fresh consent.
If you request a previous version of the policy, we are able to provide it — contact [email protected].
Contact and Complaints
If you have any questions, requests, or complaints regarding this privacy policy, please contact us:
Email Support
[email protected]
Live Chat Support
24/7 support available in Bengali — open live chat on bajle.cam
Response Time
Instant support via live chat; email responses within 48 hours
We take every privacy-related complaint seriously and aim to resolve it promptly. Your privacy is of the utmost importance to us.